Trans global

Refund and Returns Policy

Refund and Returns Policy

Last Updated: September 8, 2026

TransGlobal Refund & Return Policy

Our customer-focused policy guidelines for clear, professional, and globally streamlined returns, refunds, and exchanges.

Overview

At TransGlobal, we aim to ensure complete customer satisfaction. If you are not entirely satisfied with your transaction, we are here to assist. Our clear guidelines ensure your claim is processed with professional priority.

Returns

Our return window is active for 30 calendar days from the date of package delivery. To qualify for a complete returns transaction, ensure your package satisfies the conditions below:

  • The item must remain completely unused, unworn, and unwashed.
  • All original packaging materials and labels must remain attached.
  • A valid receipt or proof of purchase is required for physical validation.

Refunds

Once your returned package is received and inspected by our warehouse technicians, we will issue an automated email notifying you of status approval or rejection.

If approved, your refund will be processed immediately. A credit will automatically be applied to your original payment method within 5 to 10 processing business days.

Exchanges

We only replace items if they are defective or damaged. If you need to exchange an item for the same product, please submit a request to support. Active exchanges are flagged with high priority and processed with free shipping.

Shipping Returns

To return your product, please mail it to our designated distribution center. Be advised of the following shipping parameters:

  • You are responsible for covering your own return shipping costs.
  • All return shipping fees are fundamentally non-refundable.
  • For packages valued over $75, consider using trackable shipping services.

Need Help?

Have queries regarding your refund eligibility, processing times, or return shipping? Our specialized global refund department is available to ensure your transaction questions are resolved promptly.

Refund Inquiry Form

Trans global

Safe, reliable, and efficient transportation solutions delivered worldwide. We handle every shipment with care, from pickup to final destination.

Visit Us

  • +1(337)-243-5346
  • contact@transglobaldeliveryservices.com
  • New York, USA
  • Houston, Tx, USA
  • Hackney, London, England, UK
  • California, USA
© Copyright 2026 by Trans Global Delivery Services